Intacct

sageintacct.com · San Jose, United States of America

Sage Intacct is a cloud-based financial management and accounting software provider that offers core accounting, multi-entity consolidation, revenue recognition, and related modules for mid-sized and growing businesses and nonprofits. The platform is sold on a subscription basis and is used by finance teams to automate and manage general ledger, accounts payable and receivable, cash management, and financial reporting. Sage Intacct generates revenue through SaaS licenses, implementation services, and ongoing support and training.

  • Enterprise ERP
  • Accounting & Bookkeeping Software
  • Financial Planning & Analysis
Revenue
$450.0M
Employees
2,000
Founded
1999
Headquarters
San Jose, United States of America

What 19 Arbolus experts think of Intacct

NPS scores show a strong positive skew: 29% of responses are perfect 10s, and 43% are at 9, with the remainder distributed as moderate to high (7–8) and one low at 4. 86% of responses with renewal data indicate intent to renew, and high stickiness is shown by 94% of responses being at "MoreThan1Year" implementation. Sentiment is strongest among high and mid spenders, correlating with high NPS and positive renewal outlook. The limited negative sentiment is isolated and does not affect the aggregate trend.Overall Customer Sentiment: Positive

Who reviewed Intacct

Total customers 19 18 current · 1 former
Reviews growth +14 in six months
Seniority of respondents
  • C-Suite 79% (15)
  • Director 11% (2)
  • Manager 11% (2)
Executive Director NPS 9
Marketing Leader Director NPS 10
Finance Executive C-Suite NPS 10

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Sentiment

47 Net Promoter Score, from 19 scored reviews
  • Promoters 10
  • Passives 8
  • Detractors 1

Cumulative NPS by month

+1 over 6 months
  • Jan 7
  • Mar 8
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 30 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 6
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 57% 7 answers
  • Manager 100% 2 answers
  • 8.7/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers
  • 4/10 Average score from customers not renewing

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