Intapp
Intapp is a software company that provides industry-specific cloud and on-premise applications for professional and financial services firms, including legal, accounting, consulting, and investment management organizations. Its platform covers client and engagement lifecycle management, risk and compliance, and operational and financial management to help firms win new business, manage relationships, and ensure regulatory compliance. Intapp generates revenue through subscription and license fees, along with related implementation and support services.
- Business Intelligence & Dashboards
- IT Consulting & Implementation
- Revenue
- $420.0M
- Employees
- 1,500
- Founded
- 2000
- Headquarters
- Palo Alto, United States of America
What 32 Arbolus experts think of Intapp
The NPS distribution is weighted toward the upper scale, with 35% scoring 9+, 40% scoring 7–8, and 25% scoring 6 or lower. Renewal intent is positive among high and mid spenders, with some 'not sure' among pilot and lower spend users. Stickiness analysis shows 70% of deployments over 1 year, and the few pilot users mostly report positive future spend intent. Key themes include high satisfaction with platform performance among large clients and exploratory adoption among new or low-spend customers.Overall Customer Sentiment: Positive
Who reviewed Intapp
- C-Suite 65% (21)
- Director 26% (8)
- Manager 10% (3)
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Sentiment
18 Net Promoter Score, from 32 scored reviews- Promoters 12
- Passives 14
- Detractors 6
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 8 reviews, accumulated up to each month. Category median 20 across 8 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 10 answers
- 50% 2 answers
- 8.7/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
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For people who use Intapp
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