Inventory Base
Inventory Base is a UK-based software company that provides a cloud platform for property inventory, inspection, and reporting, primarily serving letting agents, property managers, inventory clerks, and housing providers. Its web and mobile applications enable users to schedule and conduct inspections, capture photos and notes on-site, and generate compliant reports for lettings and property management workflows. The company generates revenue through subscription licensing and usage-based fees for its SaaS platform and related services.
- Project & Work Management
- Field Service Management
- Revenue
- $4.5M
- Employees
- 45
- Founded
- 2012
- Headquarters
- Portsmouth, United Kingdom
What 8 Arbolus experts think of Inventory Base
NPS scores are generally positive, with 17% Promoters (NPS 9-10), 83% Passives (NPS 7-8), and no Detractors in the dataset. Renewal intent is strong, with 75% of respondents expressing intent to renew, and one expressing uncertainty. Stickiness is supported by 67% of respondents having implemented the platform for less than a year, while those with longer adoption periods report higher satisfaction and renewal intent. The primary sentiment themes are initial satisfaction, high intent to renew among longer-tenured users, and positive early impressions. Overall Customer Sentiment: Positive
Who reviewed Inventory Base
- C-Suite 71% (6)
- Director 29% (2)
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Sentiment
0 Net Promoter Score, from 8 scored reviews- Promoters 2
- Passives 4
- Detractors 2
Cumulative NPS by month
-1 over 4 months- Dec 8
- Jan 8
- Jun 8
- Oct 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 67% 3 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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