IXL Learning
IXL Learning is an education technology company that provides adaptive online learning platforms for math, language arts, science, social studies, and Spanish for K–12 students. It serves schools, districts, teachers, parents, and students through subscription-based software that offers personalized practice, diagnostics, and analytics. The company generates revenue primarily through institutional licenses for schools and districts and direct-to-consumer subscriptions for families.
- Learning Management
- Product Analytics & Feedback
- Revenue
- $350.0M
- Employees
- 1,000
- Founded
- 1998
- Headquarters
- San Mateo, United States of America
What 7 Arbolus experts think of IXL Learning
NPS scores are distributed between 7 and 10, with most respondents as promoters or passives. However, both influencers with visible spend indicated no intent to renew, while user personas did not indicate clear renewal preferences. Implementation stages are mixed, including less than 1 year, more than 1 year, offboarding, and pilot, highlighting variable stickiness. Key theme: while satisfaction is moderate to high, there is renewal risk among influential high-spend customers.Overall Customer Sentiment: Neutral.
Who reviewed IXL Learning
- C-Suite 40% (3)
- Manager 60% (4)
Employer names and spend open once the report publishes.
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Sentiment
28 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 5
- Detractors 0
Cumulative NPS by month
+1 over 6 months- Dec 7
- Mar 8
- May 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 40 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 0% 2 answers
- 7/10 Average score from undecided customers
- 7.5/10 Average score from customers not renewing
Top alternatives
Most weighed by IXL Learning customers
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