Javara
Javara is an integrated research organization that partners with healthcare systems and physician practices to embed clinical research into routine patient care. The company provides infrastructure, staff, and technology to support clinical trial execution for biopharmaceutical sponsors and contract research organizations, generating revenue through trial conduct and related research services.
- Revenue
- $45.0M
- Employees
- 220
- Founded
- 2016
- Headquarters
- Winston-Salem, United States of America
What 11 Arbolus experts think of Javara
NPS scores range from 2 to 10, with a concentration in the 8-10 range for high and mid spenders, indicating mainly positive customer sentiment. Renewal intent is strongly positive among high spenders and Influencers, while Users, especially in pilot or offboarding stages, show more moderate or non-disclosed intent. Most customers are at the MoreThan1Year implementation stage, underscoring entrenched platform use, while pilot and offboarding phases suggest active evaluation and periodic churn. The main theme is that strategic customers with substantial investment show strong loyalty, while evaluations in pilot or transitions may present churn risks.Overall Customer Sentiment: Positive
Who reviewed Javara
- C-Suite 36% (4)
- Director 64% (7)
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Sentiment
27 Net Promoter Score, from 11 scored reviews- Promoters 5
- Passives 4
- Detractors 2
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 3 answers
- 9.5/10 Average score from customers who will renew
- 2/10 Average score from customers not renewing
Top alternatives
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