Jeeves Information Systems AB
Jeeves Information Systems AB is a Swedish software company that develops and sells Jeeves ERP, a modular enterprise resource planning platform for mid-sized and growing businesses, particularly in manufacturing, distribution, and services. The company generates revenue through software licenses and subscriptions, implementation projects, and ongoing support and consulting services delivered directly and via partners. Its solutions focus on configurable ERP functionality that can be tailored to industry-specific needs and integrated with other business systems.
- Mid-Market & SMB ERP
- Industry-Specific ERP
- IT Consulting & Implementation
- Revenue
- $45.0M
- Employees
- 250
- Founded
- 1992
- Headquarters
- Stockholm, Sweden
What 11 Arbolus experts think of Jeeves Information Systems AB
NPS results show high positivity, with the majority of scores between 8–10 and few negative outliers. Renewal intent is strongly positive (7 of 10 express intent to renew), particularly among high spenders and those at more mature implementation stages. Stickiness is evidenced by more than half having over one year on the platform, with positive sentiment clustering around longer-tenured, value-driven customers.Overall Customer Sentiment: Positive
Who reviewed Jeeves Information Systems AB
- C-Suite 73% (8)
- Manager 27% (3)
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Sentiment
18 Net Promoter Score, from 11 scored reviews- Promoters 4
- Passives 5
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Oct 8
- Nov 8
- Dec 8
- May 8
- Jul 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 26 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 71% 7 answers
- 50% 2 answers
- 8.7/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by Jeeves Information Systems AB customers
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