Jenzabar

jenzabar.com · Boston, United States of America

Jenzabar is a software company that provides cloud-based student information systems, learning management, and administrative software for higher education institutions, primarily colleges and universities. Its platform supports functions such as enrollment, financial aid, billing, analytics, and student engagement, and it generates revenue through software licensing, subscriptions, and related services. The company also offers implementation, training, and support services to help institutions modernize and manage their campus technology environments.

  • Enterprise ERP
  • IT Consulting & Implementation
Revenue
$250.0M
Employees
1,200
Founded
1998
Headquarters
Boston, United States of America

What 13 Arbolus experts think of Jenzabar

13 customers have reviewed Jenzabar so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Jenzabar

Total customers 13 13 current · 0 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 69% (9)
  • Director 31% (4)
Founder C-Suite NPS 7 Undecided
Finance Leader C-Suite NPS 4 Will renew
Other Generalist C-Suite NPS 5

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Sentiment

-30 Net Promoter Score, from 13 scored reviews
  • Promoters 2
  • Passives 5
  • Detractors 6

Cumulative NPS by month

+0 over 6 months
  • Oct 6
  • Dec 7
  • Feb 6
  • Jul 7
  • Aug 7
  • Sep 6

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 22 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 4
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • Director 100% 2 answers
  • 6.3/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

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