Jobber
Jobber provides cloud-based business management software for home service businesses such as lawn care, cleaning, HVAC, and other field service contractors, helping them manage scheduling, quoting, invoicing, payments, and customer communication. The platform is sold on a subscription basis and is used by small and mid-sized service companies to run daily operations and improve cash flow. Jobber generates revenue through tiered SaaS plans and integrated payment processing fees.
- Project & Work Management
- Payment Processing
- Revenue
- $90.0M
- Employees
- 600
- Founded
- 2011
- Headquarters
- Edmonton, Canada
What 13 Arbolus experts think of Jobber
NPS scores cluster in the 4–9 range, with no Promoters above 9, indicating modest satisfaction across the expert pool. 42% have a renewal intent of "No", while 25% are "Not Sure" and 33% "Yes" to renewal. Implementation stages are split between >1 year (adopted), Overall Customer Sentiment: Neutral
Who reviewed Jobber
- C-Suite 77% (10)
- Director 23% (3)
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Sentiment
-23 Net Promoter Score, from 13 scored reviews- Promoters 2
- Passives 6
- Detractors 5
Cumulative NPS by month
+0 over 6 months- Nov 7
- Feb 7
- Mar 7
- Jun 7
- Jul 6
- Sep 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 4 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 36%Plan to renew, by seniority
- 33% 9 answers
- 50% 2 answers
- 7.8/10 Average score from customers who will renew
- 5.5/10 Average score from undecided customers
- 5.8/10 Average score from customers not renewing
Top alternatives
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