Jonas Club Software
Jonas Club Software provides club management software solutions for private clubs, golf clubs, yacht clubs, and other membership-based organizations, covering areas such as membership management, accounting, point-of-sale, dining, events, and online member services. The company sells its products on a subscription and license basis, often bundled with implementation, training, and support services. It primarily serves clubs in North America and internationally seeking an integrated back-office and member-facing technology platform.
- Industry-Specific ERP
- IT Consulting & Implementation
- Revenue
- $55.0M
- Employees
- 250
- Founded
- 1990
- Headquarters
- Markham, Canada
What 9 Arbolus experts think of Jonas Club Software
NPS distribution among Jonas Club Software customers ranges from 5 to 10, with the majority in the 7–10 range supporting a favorable sentiment. Renewal intent is strong among long-term customers and high spenders, although offboarding instances correspond to lower NPS and lack of renewal intent. Stickiness is high, with most customers having implemented the platform for more than 1 year. Key themes inferred include sustained platform loyalty, higher satisfaction among Influencer roles, and a link between higher spend, NPS, and renewal preference.Overall Customer Sentiment: Positive
Who reviewed Jonas Club Software
- C-Suite 100% (9)
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Sentiment
0 Net Promoter Score, from 9 scored reviews- Promoters 3
- Passives 3
- Detractors 3
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 3 answers
- 7.5/10 Average score from customers who will renew
- 6/10 Average score from customers not renewing
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