Juvare
Juvare provides emergency preparedness and response software used by government agencies, healthcare systems, corporations, and higher education institutions to manage incidents, disasters, and planned events. Its platforms support situational awareness, resource coordination, and real-time communication across jurisdictions and organizations. The company generates revenue through subscription-based SaaS licenses, implementation, and related support services.
- Industry-Specific ERP
- IT Consulting & Implementation
- Revenue
- $65.0M
- Employees
- 250
- Founded
- 2018
- Headquarters
- Atlanta, United States of America
What 12 Arbolus experts think of Juvare
NPS scores cluster between 5 and 10, averaging around 7.6, indicating generally positive but varied sentiment. 62.5% of respondents indicate intent to renew, while 37.5% are not sure, highlighting a segment of uncertain or at-risk accounts. Stickiness is strong, with 62.5% of customers having used the platform for more than one year, while pilot and not sure stages account for 25% and 12.5%, respectively.Key themes include high satisfaction among long-term users, variability in perceived value among newer or pilot accounts, and a correlation between high spending and positive renewal intent.Overall Customer Sentiment: Positive
Who reviewed Juvare
- C-Suite 83% (10)
- Director 8% (1)
- Manager 8% (1)
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Sentiment
0 Net Promoter Score, from 11 scored reviews- Promoters 3
- Passives 5
- Detractors 3
Cumulative NPS by month
+1 over 6 months- Jun 7
- Nov 8
- Nov 8
- May 8
- Jul 8
- Aug 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 12 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 55%Plan to renew, by seniority
- 56% 9 answers
- 0% 1 answer
- 100% 1 answer
- 8.7/10 Average score from customers who will renew
- 6.4/10 Average score from undecided customers
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