Kareo
Kareo provides cloud-based medical practice management, electronic health records, billing, and patient engagement software for independent medical practices and medical billing companies. Its platform helps providers manage scheduling, clinical documentation, insurance claims, and patient payments, while generating revenue through subscription fees and related services. Kareo primarily serves small to mid-sized outpatient practices and billing service providers in the United States.
- Electronic Health Records
- Revenue Cycle Management
- Practice Management & Telehealth
- Revenue
- $160.0M
- Employees
- 850
- Founded
- 2004
- Headquarters
- Irvine, United States of America
What 8 Arbolus experts think of Kareo
NPS scores range from 1 to 8, with most users rating Kareo in the 6–8 range but two influencers providing a low NPS of 1 and 6. Of the limited renewal data, 50% of influencers do not plan to renew, indicating churn risk. 71% of customers have used Kareo for more than one year, reflecting some stickiness. Key themes are cost sensitivity and workflow fit, with non-renewing customers expressing low satisfaction.Overall Customer Sentiment: Neutral
Who reviewed Kareo
- C-Suite 75% (6)
- Director 12% (1)
- Manager 12% (1)
Employer names and spend open once the report publishes.
Tell us when the Kareo report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
-37 Net Promoter Score, from 8 scored reviews- Promoters 0
- Passives 5
- Detractors 3
Cumulative NPS by month
+0 over 5 months- Feb 6
- Mar 6
- Apr 7
- May 7
- Jul 6
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -37 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 0% 1 answer
- 3.5/10 Average score from customers not renewing
More in Data & Analytics and ERP Software
Other companies in both categories with a customer report.
For people who use Kareo
Do you use Kareo at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 8 customers of Kareo have already contributed
Takes a few minutes. Your identity stays anonymous.