Arbolus Intelligence

JobLogic

joblogic.com · Birmingham, United Kingdom

JobLogic provides cloud-based field service management software that helps service and maintenance companies manage jobs, scheduling, mobile engineers, asset management, and invoicing. Its platform is used by HVAC, facilities management, and other trade contractors to streamline operations from quote to cash. The company generates revenue through subscription licensing of its SaaS platform and related services.

  • Field Service Management
  • Project & Work Management
  • IT Consulting & Implementation
Listed in
Revenue
$9.0M
Employees
120
Founded
1998
Headquarters
Birmingham, United Kingdom

What 36 Arbolus experts think of JobLogic

Promoters dominate with NPS values mainly between 8-10, especially among high spenders and IT/Operations leaders in large companies. Renewal intent is strongly positive among these segments, with only isolated low NPS or no-renewal responses, often from small-scale or pilot-stage users. Implementation stickiness is high: most customers report over one year of active use and full integration into workflows. Feedback centers on user-friendly design, operational control, and compliance strength, though advanced analytics and integration depth are highlighted as improvement areas. Overall Customer Sentiment: Positive

Who reviewed JobLogic

Total customers 36 34 current · 2 former
Reviews growth +18 in six months
Seniority of respondents
  • C-Suite 63% (23)
  • Director 23% (8)
  • Manager 14% (5)
Engineering Leader C-Suite NPS 9 Will renew Submitted Jun 2026
Operations Leader Director NPS 9 Undecided Submitted Sep 2026
Strategy Leader Director NPS 6 Submitted Jun 2026

Employer names and spend open in the full report, along with the other 33 customers.

Everything 36 customers told us about JobLogic.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

11 Net Promoter Score, from 36 scored reviews
  • Promoters 12
  • Passives 16
  • Detractors 8

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 9 reviews, accumulated up to each month. Category median 15 across 9 companies.

Praised

  • Comprehensive Operational Control
  • Mobile Workflow Enablement
  • Ease of Use and Efficiency Gains
  • Deeper ERP Integration

Criticised

  • Advanced Analytics Gaps
  • Limited Bespoke Customization
  • Integration Constraints
  • Value for Money Erosion

What customers say

Comprehensive Operational Control
“I recommend JobLogic because it delivers a single solution connecting maintenance planning, compliance, engineer activity, and reporting for efficient contract delivery.”
Mobile Workflow Enablement
“Its mobile app lets engineers access job details, update status and evidence activity in real time, which has reduced paperwork and boosted site productivity for us.”
Ease of Use and Efficiency Gains
“It’s far simpler than spreadsheets, and the all-in-one platform means we get better analysis, tracking, and can integrate field and office data seamlessly.”

Renewal intent

Plan to renew 70%
  • Will renew 19
  • Undecided 5
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 84% 19 answers
  • Director 17% 6 answers
  • Manager 100% 2 answers
  • 7.7/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

Top alternatives

Most weighed by JobLogic customers

Report

Customer Report - Oct 2026 Oct 2026 36 + 1

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For people who use JobLogic

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