Kemiex

kemiex.com · Switzerland

Kemiex operates a digital trading platform and market intelligence service for active pharmaceutical ingredients, vitamins, feed and food additives, enabling manufacturers, distributors and buyers to source and trade regulated raw materials securely and compliantly. The company generates revenue through subscription-based access to its platform and data services, as well as transaction-related fees.

  • Marketplace & Booking Platforms
  • Data Integration & ETL
Revenue
$6.0M
Employees
40
Founded
2017
Headquarters
Switzerland

What 5 Arbolus experts think of Kemiex

On examining NPS responses, a highlight is a predominantly positive sentiment, especially from sectors investing significantly, as seen with benchmark spenders of €1.5 million. While some industry influencers remain unsure about renewal, potentially due to competitive pricing dynamics, overall customer sentiment remains favorable. Those embedded longer in the platform (>1 year) share positive experiences about supplier availability. Nevertheless, interface issues slightly tarnish the user experience. Potential adjustments in platform coverage could impact promoter status and alignment with procurement strategies.Overall Customer Sentiment: Positive

Who reviewed Kemiex

Total customers 5 5 current · 0 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Director 40% (2)
Revenue Leader C-Suite NPS 8 Undecided
Revenue Leader C-Suite NPS 8 Will renew
Operations Leader Director NPS 8 Will renew

Employer names and spend open in the full report, along with the other 2 customers.

Everything 5 customers told us about Kemiex.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

20 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 4
  • Detractors 0

Praised

  • Market Position Strengthening
  • Supplier Network Expansion
  • Pricing Strategy Enhancement
  • Market Data Reliability

Criticised

  • Pricing Concerns
  • Competitive Erosion
  • Technology Adaptability
  • Interface Navigation

What customers say

Market Data Reliability
“Real-time market intelligence offers a competitive edge, providing insights into material pricing trends and strategic opportunities.”
Pricing Transparency
“The platform's clear pricing structure enhances decision-making in negotiating terms and conditions with suppliers.”
Global Supplier Network
“Having a trusted, wide-ranging supplier network consolidates purchasing efforts seamlessly, improving efficiency and material sourcing.”

Renewal intent

Plan to renew 60%
  • Will renew 3
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • Director 50% 2 answers
  • 8.7/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers

Top alternatives

Most weighed by Kemiex customers

Report

For people who use Kemiex

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