Konami
Konami is a Japanese entertainment company that develops, publishes, and operates video games, mobile games, and related digital entertainment services, as well as running gaming, amusement, and sports businesses. It monetizes through game sales, in‑app purchases, subscriptions, and fees from its gaming and entertainment facilities. The my.konami.net domain is used for online player services and account management tied to its gaming products.
- Revenue
- $1.8B
- Employees
- 6,000
- Founded
- 1969
- Headquarters
- Tokyo, Japan
What 9 Arbolus experts think of Konami
NPS responses are consistently high, with 78% of experts indicating NPS of 8 and 22% indicating NPS of 7. Renewal intent is predominantly uncertain, as 89% responded 'Not Sure,' with only 11% indicating 'Yes' to likely renewal. Implementation duration is largely mature, with 56% using the system for over a year. The core theme is general satisfaction with performance and product, counterbalanced by significant uncertainty about future renewal, suggesting ongoing evaluation. Overall Customer Sentiment: Neutral
Who reviewed Konami
- C-Suite 67% (6)
- Director 22% (2)
- Manager 11% (1)
Employer names and spend open once the report publishes.
Tell us when the Konami report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
0 Net Promoter Score, from 9 scored reviews- Promoters 0
- Passives 9
- Detractors 0
Cumulative NPS by month
+1 over 3 months- Jun 7
- Dec 8
- Jan 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 11%Plan to renew, by seniority
- 17% 6 answers
- 0% 2 answers
- 0% 1 answer
- 7/10 Average score from customers who will renew
- 7.9/10 Average score from undecided customers
More in Workplace & Productivity and Customer Support
Other companies in both categories with a customer report.
For people who use Konami
Do you use Konami at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 9 customers of Konami have already contributed
Takes a few minutes. Your identity stays anonymous.