Live Nation Entertainment
Live Nation Entertainment is a global live entertainment company that promotes concerts, operates venues, and manages ticketing primarily through its Ticketmaster platform. It serves artists, fans, and event organizers by producing and marketing live events, selling tickets, and providing venue management and sponsorship services. The company generates revenue from ticket sales, service fees, event promotion, concessions, and advertising and sponsorship deals.
- Revenue
- $22.8B
- Employees
- 13,000
- Founded
- 2010
- Headquarters
- Beverly Hills, United States of America
What 11 Arbolus experts think of Live Nation Entertainment
NPS distribution ranges from 1 to 10, with notable occurrences at 5, 6, and 7. Only one respondent is a clear promoter with a 10, while a similar proportion are detractors at 1 and 5. Renewal intent is largely unreported or indicates uncertainty among influencers. Stickiness is mixed: 60% have been live more than one year, with remaining participants within their first year or uncertain. The leading themes are moderate satisfaction and risk of churn, with no segment showing dominant loyalty or strong advocacy.Overall Customer Sentiment: Neutral
Who reviewed Live Nation Entertainment
- C-Suite 91% (10)
- Director 9% (1)
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Sentiment
-45 Net Promoter Score, from 11 scored reviews- Promoters 1
- Passives 4
- Detractors 6
Cumulative NPS by month
+0 over 5 months- Jun 6
- Jan 6
- Apr 6
- Jul 6
- Aug 6
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 8 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 6/10 Average score from undecided customers
Top alternatives
Most weighed by Live Nation Entertainment customers
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