Lowe's Companies, Inc.
Lowe's Companies, Inc. is a large home improvement retailer that sells building materials, tools, appliances, décor, and related products to do‑it‑yourself consumers, professional contractors, and commercial customers through its stores and e-commerce site. The company generates revenue primarily from in-store and online product sales, installation services, and extended protection plans across North America.
- E-commerce Platforms & Storefronts
- Revenue
- $86.0B
- Employees
- 300,000
- Founded
- 1946
- Headquarters
- Mooresville, United States of America
What 6 Arbolus experts think of Lowe's Companies, Inc.
NPS scores range from 5 to 10, with most values above 7. The dataset shows strong renewal intent where provided and high stickiness with the majority reporting usage for over a year. Users in long-term implementation stages tend to have higher sentiment scores, and high spend correlates with positive evaluations. The main theme is satisfaction with reliability and longevity.Overall Customer Sentiment: Positive
Who reviewed Lowe's Companies, Inc.
- C-Suite 50% (3)
- Director 50% (3)
Employer names and spend open once the report publishes.
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Sentiment
16 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 3
- Detractors 1
Cumulative NPS by month
+0 over 3 months- Apr 8
- Jul 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 16 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 8/10 Average score from customers who will renew
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