looking for new opporunity
Amazon is a global technology and e-commerce company that operates online marketplaces, cloud computing services through Amazon Web Services (AWS), and a range of digital content and devices. It serves consumers, businesses, and public-sector organizations worldwide, generating revenue from product sales, third-party seller services, subscriptions, and cloud infrastructure and software services.
- E-commerce Platforms & Storefronts
- Cloud Infrastructure & Hosting
- Data Warehousing & Lakes
- Revenue
- $575.0B
- Employees
- 1,500,000
- Founded
- 1994
- Headquarters
- Seattle, United States of America
What 170 Arbolus experts think of looking for new opporunity
NPS scores in the dataset skew positive, with many responses at or above 8 and several perfect scores of 10. Renewal intent is mixed but generally higher among established users. Most users indicate mature or ongoing implementation stages, suggesting platform stickiness. Key themes from qualitative feedback include: strong product selection and pricing, efficient job and procurement processes, needs for better quality control and improved recruiter matching, and occasional concerns about customer support or inconsistent fulfillment.Overall Customer Sentiment: Positive
Who reviewed looking for new opporunity
- C-Suite 67% (114)
- Director 24% (41)
- Manager 9% (15)
Employer names and spend open in the full report, along with the other 167 customers.
Everything 170 customers told us about looking for new opporunity.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
25 Net Promoter Score, from 171 scored reviews- Promoters 78
- Passives 59
- Detractors 34
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 30 across 3 companies.
Praised
- Efficient job and procurement processes
- Extensive product and opportunity selection
- User convenience and decision support
- AI-Driven Matching for Jobs and Products
Criticised
- Low recruiter response and matching gaps
- Inconsistent quality and support
- Variation in review reliability
- Platform transparency and reliability
What customers say
Renewal intent
Plan to renew 48%Plan to renew, by seniority
- 44% 25 answers
- 57% 14 answers
- 33% 3 answers
- 8.6/10 Average score from customers who will renew
- 6.4/10 Average score from undecided customers
- 7.5/10 Average score from customers not renewing
Top alternatives
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