Klook Travel Technology
Klook Travel Technology operates an online travel and leisure activities booking platform that lets consumers discover and reserve tours, attractions, transportation, and local experiences worldwide. It earns revenue primarily through commissions and service fees charged to merchants and partners for bookings made via its website and mobile app. The company serves leisure travelers, travel agencies, and tourism operators across Asia and global markets.
- Marketplace & Booking Platforms
- Revenue
- $250.0M
- Employees
- 1,800
- Founded
- 2014
- Headquarters
- Hong Kong, Hong Kong
What 5 Arbolus experts think of Klook Travel Technology
NPS among respondents is high, with 60% scoring 9 or 10 and the remaining having a moderately positive score of 7. 80% of experts have adopted Klook for over one year, suggesting significant stickiness and platform integration maturity. Renewal intent data is sparse but positive where available. Key sentiment themes are high product satisfaction, established workflows, and ongoing operational trust.Overall Customer Sentiment: Positive
Who reviewed Klook Travel Technology
- C-Suite 60% (3)
- Director 40% (2)
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Sentiment
80 Net Promoter Score, from 5 scored reviews- Promoters 4
- Passives 1
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 10/10 Average score from customers who will renew
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