Kiro

kiro.bio · Paris, France

Kiro develops AI-powered software for clinical laboratories that automates the interpretation of laboratory test results and generates structured, clinician-ready reports to support faster and more accurate diagnostic decisions. The company sells its solutions primarily to hospitals, diagnostic labs, and healthcare providers, typically via software licensing and service contracts.

  • Document & Vision AI
  • Electronic Health Records
Revenue
$3.5M
Employees
45
Founded
2019
Headquarters
Paris, France

What 6 Arbolus experts think of Kiro

NPS scores are highly positive with 100% of respondents giving a score of 8 or above (8, 9, 9, 10, 10), and no detractors reported. The single available renewal intent is a confirmed 'Yes', while others are not provided. All respondents are at early (LessThan1Year) stages of implementation, yet report exceptional satisfaction. These patterns suggest robust satisfaction during onboarding, with operational and influencer personas both highly engaged.Overall Customer Sentiment: Positive

Who reviewed Kiro

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 40% (2)
  • Director 40% (2)
  • Manager 20% (1)
Engineering Leader Director NPS 8 Will renew
Operations Leader C-Suite NPS 10
Operations Manager Not specified NPS 10

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Sentiment

83 Net Promoter Score, from 6 scored reviews
  • Promoters 5
  • Passives 1
  • Detractors 0

Cumulative NPS by month

-1 over 4 months
  • Jul 10
  • Aug 9
  • Sep 9
  • Oct 9

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 57 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • Director 100% 1 answer
  • 8/10 Average score from customers who will renew

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