L3Harris Technologies

l3harris.com · Melbourne Beach, United States of America

L3Harris Technologies is a global defense and aerospace technology company that designs and manufactures communication systems, sensors, avionics, space and airborne systems, and integrated mission solutions for government, defense, and commercial customers. It generates revenue through the sale of hardware, software, and integrated systems, as well as related services, sustainment, and support contracts. The company serves military branches, intelligence agencies, public safety organizations, and commercial aviation and space markets worldwide.

Revenue
$19.5B
Employees
50,000
Founded
2019
Headquarters
Melbourne Beach, United States of America

What 6 Arbolus experts think of L3Harris Technologies

NPS scores range from 2 to 8 with a median trend towards positive sentiment (most scores ≥7). Renewal intent is strong among high spend, influential customers, but some users show lower NPS or uncertainty. Over 86% of implementation stages are at more than one year, correlating with higher spend and satisfaction. Key quantitative theme: entrenched use drives loyalty, especially among influential decision-makers.Overall Customer Sentiment: Positive

Who reviewed L3Harris Technologies

Total customers 6 6 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 50% (3)
  • Director 50% (3)
Operations Executive C-Suite NPS 8
Operations Leader Director NPS 7 Will renew
Revenue Leader Director NPS 2

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Sentiment

-16 Net Promoter Score, from 6 scored reviews
  • Promoters 0
  • Passives 5
  • Detractors 1

Cumulative NPS by month

-1 over 4 months
  • Dec 8
  • Mar 8
  • Apr 8
  • Aug 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -16 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 2
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 50% 2 answers
  • 7.5/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers

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