Lark Technologies
Lark Technologies develops a cloud-based collaboration and productivity platform that combines chat, video conferencing, calendar, email, document creation, and workflow tools for businesses. The company serves organizations of all sizes seeking an integrated alternative to disparate workplace apps, generating revenue through subscription-based SaaS plans and enterprise contracts. Lark is part of ByteDance and focuses on distributed and knowledge-based teams across global markets.
- Knowledge Management & Collaboration
- Communications & Meetings
- Workflow Automation
- Revenue
- $80.0M
- Employees
- 800
- Founded
- 2016
- Headquarters
- Singapore, Singapore
What 13 Arbolus experts think of Lark Technologies
NPS distribution skews overwhelmingly positive, with over 80% giving scores of 9–10 and the remainder scoring 7–8. Renewal intent is not explicitly reported but inferred to be high due to both long-term adoption and the absence of negative indicators. Stickiness is strong, with 75% having used the platform for more than one year. Thematic trends include satisfaction with platform stability, user adoption, and integration capabilities. Overall Customer Sentiment: Positive
Who reviewed Lark Technologies
- C-Suite 67% (9)
- Director 25% (3)
- Manager 8% (1)
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Sentiment
76 Net Promoter Score, from 13 scored reviews- Promoters 10
- Passives 3
- Detractors 0
Cumulative NPS by month
+0 over 5 months- May 9
- Jun 9
- Jul 9
- Aug 9
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 76 across 1 companies.
Written answers and themes publish with the full report.
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