LearnUpon, Ltd.

learnupon.com · Dublin, Ireland

LearnUpon is a cloud-based learning management system (LMS) provider that helps organizations deliver, track, and manage employee, customer, and partner training at scale. Its platform supports course creation, e-learning content delivery, certifications, and reporting, sold on a subscription basis to mid-market and enterprise customers across multiple industries.

  • Learning Management
  • Knowledge Management & Collaboration
Revenue
$55.0M
Employees
350
Founded
2012
Headquarters
Dublin, Ireland

What 6 Arbolus experts think of LearnUpon, Ltd.

NPS scores cluster around 6–9, with no extreme promoters or detractors, reflecting a generally positive experience. Customers with longer than one year of use show stable satisfaction, while pilot users report average sentiment. 66% of respondents with renewal data are likely to renew, and stickiness is evidenced by 67% being more than one year post-implementation. Key themes include steady platform value, high implementation rates, and moderate advocacy. Overall Customer Sentiment: Positive

Who reviewed LearnUpon, Ltd.

Total customers 6 5 current · 1 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 67% (4)
  • Director 17% (1)
  • Manager 17% (1)
Not specified C-Suite NPS 9 Undecided
People Manager C-Suite NPS 5
Operations Leader Manager NPS 7

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Sentiment

-16 Net Promoter Score, from 6 scored reviews
  • Promoters 1
  • Passives 3
  • Detractors 2

Cumulative NPS by month

+0 over 5 months
  • Oct 7
  • Mar 6
  • May 6
  • Jun 7
  • Aug 7

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 13 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • Director 100% 1 answer
  • 6.7/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers

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