LinkedIn Learning

linkedin.com · Sunnyvale, United States of America

LinkedIn Learning is an online learning platform owned by LinkedIn that offers video-based courses in business, technology, and creative skills for individuals and organizations. It sells subscriptions directly to consumers and provides enterprise learning solutions to businesses, governments, and educational institutions. Content is delivered via its web and mobile applications and integrated into the broader LinkedIn ecosystem for skills development and talent management.

  • Learning Management
  • Project & Work Management
Revenue
$350.0M
Employees
800
Founded
1995
Headquarters
Sunnyvale, United States of America

What 30 Arbolus experts think of LinkedIn Learning

NPS scores are notably high, with 65% of responses at 8 or above, reflecting strong user satisfaction. Renewal intent is predominantly positive among influencers and high-spending enterprises, though a minority of large accounts report churn or uncertainty. Stickiness is supported by mid-to-late-stage adoption in 70% of accounts, often driven by necessity for scalable, flexible learning. Key expert themes include content breadth, ease of use, and integration value, with gaps cited in customization and analytics depth. Positive

Who reviewed LinkedIn Learning

Total customers 30 26 current · 4 former
Reviews growth +15 in six months
Seniority of respondents
  • C-Suite 54% (16)
  • Director 18% (5)
  • Manager 29% (9)
Operations Leader Not specified NPS 7 Will renew
Not specified C-Suite NPS 8 Will renew
Other Generalist C-Suite NPS 6 Undecided

Employer names and spend open in the full report, along with the other 27 customers.

Everything 30 customers told us about LinkedIn Learning.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

30 Net Promoter Score, from 30 scored reviews
  • Promoters 14
  • Passives 11
  • Detractors 5

Cumulative NPS by month

+0 over 6 months
  • Feb 8
  • Apr 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 20 across 2 companies.

Praised

  • Extensive Content Library
  • Supports Career Development
  • Flexible and Scalable Learning
  • Practical, Interactive Learning

Criticised

  • Regulatory and Compliance Gaps
  • Specialized Niche Content Providers
  • AI-First Competitive Platforms
  • Generic Learning Paths

What customers say

Extensive Content Library
“The platform offers an impressively broad and high-quality course library that supports employees developing skills across technical, business, and leadership topics.”
Supports Career Development
“LinkedIn Learning has helped reinforce principles from my formal leadership courses and boosted my confidence in managing teams and organizational change.”
Flexible and Scalable Learning
“It provides flexible, self-paced learning, which is extremely helpful for building management and leadership skills alongside operational commitments.”

Renewal intent

Plan to renew 60%
  • Will renew 12
  • Undecided 5
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 55% 11 answers
  • Director 100% 3 answers
  • Manager 40% 5 answers
  • Not specified 100% 1 answer
  • 8.2/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 6.3/10 Average score from customers not renewing

Top alternatives

Most weighed by LinkedIn Learning customers

Report

For people who use LinkedIn Learning

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