Log my Care
Log my Care provides a cloud-based care management platform for social care providers, enabling care homes and domiciliary care agencies to digitise care notes, care plans, tasks, and handovers. The software is used by carers and managers to record and monitor resident information in real time via mobile and web apps, improving compliance, visibility, and operational efficiency. The company generates revenue through subscription fees paid by care providers for access to its SaaS platform and related modules.
- Electronic Health Records
- Patient Engagement & Telehealth
- IT Consulting & Implementation
- Revenue
- $3.5M
- Employees
- 55
- Founded
- 2017
- Headquarters
- Londonderry County Borough, United Kingdom
What 6 Arbolus experts think of Log my Care
NPS scores are distributed as two 10s (Promoters), two 8s (Passives), and one 4 (Detractor), indicating overall positive sentiment skewed by high scores from high spenders. Renewal intent is consistently positive in high spend segments, with uncertainty only among one Influencer. Most users are established (>1 year), reinforcing platform stickiness. Key themes: high spenders are highly satisfied and likely to renew, while some end users express lower engagement.Positive
Who reviewed Log my Care
- C-Suite 67% (4)
- Director 17% (1)
- Manager 17% (1)
Employer names and spend open once the report publishes.
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Sentiment
16 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 3
- Detractors 1
Cumulative NPS by month
+4 over 4 months- Feb 4
- Apr 6
- Jun 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 16 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 50% 2 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 10/10 Average score from undecided customers
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