LogMeIn

logmeininc.com · Boston, United States of America

LogMeIn (now operating as GoTo) provides cloud-based remote access, remote support, unified communications, and collaboration software that enables businesses and IT teams to securely connect to devices, applications, and users from anywhere. The company serves organizations of all sizes with products for remote desktop access, help desk support, and video and voice conferencing, generating revenue through subscription-based SaaS offerings.

  • Communications & Meetings
  • IT Consulting & Implementation
Revenue
$1.2B
Employees
4,000
Founded
2003
Headquarters
Boston, United States of America

What 5 Arbolus experts think of LogMeIn

5 customers have reviewed LogMeIn so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed LogMeIn

Total customers 5 5 current · 0 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Director 20% (1)
  • Manager 20% (1)
Engineering Leader C-Suite NPS 6 Not renewing
Engineering Leader C-Suite NPS 6 Undecided
Strategy Partner C-Suite NPS 9 Undecided

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Sentiment

-20 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 2
  • Detractors 2

Cumulative NPS by month

+1 over 5 months
  • May 6
  • Jul 6
  • Aug 6
  • Oct 6
  • Sep 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -20 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 20%
  • Will renew 1
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 0% 3 answers
  • Director 100% 1 answer
  • Manager 0% 1 answer
  • 7/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

For people who use LogMeIn

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