Litmos
Litmos provides a cloud-based learning management system that enables organizations to create, deliver, and track employee, customer, and partner training programs. Its platform supports e-learning content authoring, course management, assessments, and analytics, and is sold on a subscription basis to businesses across industries. The company generates revenue through SaaS licensing and related services such as implementation and integrations.
- Learning Management
- IT Consulting & Implementation
- Revenue
- $45.0M
- Employees
- 250
- Founded
- 2007
- Headquarters
- Dublin, Ireland
What 7 Arbolus experts think of Litmos
NPS distribution spans from 2 to 9, with influencers generally less satisfied than users. Of three insights with renewal intent, 66% indicate 'No' or 'Not Sure' for renewal, and no responses were 'Yes.' Stickiness is low, with one user in offboarding and others split between early and long-term usage. User NPS is moderately positive; influencer sentiment is much more critical. Overall Customer Sentiment: Neutral
Who reviewed Litmos
- C-Suite 71% (5)
- Director 14% (1)
- Manager 14% (1)
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Sentiment
-28 Net Promoter Score, from 7 scored reviews- Promoters 1
- Passives 3
- Detractors 3
Cumulative NPS by month
+4 over 4 months- Apr 2
- May 6
- Jul 7
- Aug 6
Net Promoter Score across 2 reviews, accumulated up to each month. Category median -3 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 3 answers
- 0% 1 answer
- 5/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
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