MarketAxess

marketaxess.com · New York City, United States of America

MarketAxess is an electronic trading platform operator that enables institutional investors and broker-dealers to trade corporate bonds and other fixed-income products. The company generates revenue primarily through transaction fees, data and analytics services, and technology solutions that support credit trading and workflow automation. It serves asset managers, hedge funds, broker-dealers, and other institutional market participants globally.

  • Payment Processing
Revenue
$750.0M
Employees
900
Founded
2000
Headquarters
New York City, United States of America

What 14 Arbolus experts think of MarketAxess

14 customers have reviewed MarketAxess so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed MarketAxess

Total customers 14 14 current · 0 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 71% (10)
  • Director 14% (2)
  • Manager 14% (2)
Engineering Manager Manager NPS 7 Not renewing
Finance Manager C-Suite NPS 9
Product Leader C-Suite NPS 9

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Sentiment

42 Net Promoter Score, from 14 scored reviews
  • Promoters 6
  • Passives 8
  • Detractors 0

Cumulative NPS by month

-1 over 6 months
  • Apr 9
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 42 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 40%
  • Will renew 2
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • Manager 0% 1 answer
  • 7/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

For people who use MarketAxess

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