MembersFirst

membersfirst.com · United States of America

MembersFirst provides website design, content management, and digital marketing solutions tailored for private clubs, golf clubs, yacht clubs, and member-based organizations, helping them manage member communications, events, and online engagement. The company generates revenue through subscription-based software, website development projects, and related digital services.

  • Digital & Marketing Agency Services
  • IT Consulting & Implementation
Revenue
$18.0M
Employees
120
Founded
2000
Headquarters
United States of America

What 5 Arbolus experts think of MembersFirst

NPS results include an NPS range from 4 to 9, with one influential user giving a high NPS of 9 and users typically providing scores around 7. Renewal intent is positive among high spenders and Influencers, while offboarding is associated with both lower NPS and Users. Most experts report an implementation stage of more than 1 year with only one account offboarding. The key themes are customer longevity with the platform and an NPS-weighted average that leans positive.Overall Customer Sentiment: Positive

Who reviewed MembersFirst

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 100% (5)
Founder C-Suite NPS 9
Strategy Leader C-Suite NPS 7
Operations Leader C-Suite NPS 9 Will renew

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Sentiment

20 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 2
  • Detractors 1

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • 9/10 Average score from customers who will renew

For people who use MembersFirst

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