MediaLab
MediaLab is a digital media and technology company that acquires, operates, and grows consumer internet brands and online communities across social, entertainment, and utility categories. It generates revenue primarily through digital advertising, subscriptions, and related monetization of its portfolio of web and mobile properties. The company focuses on product development, infrastructure, and commercialization to scale the audiences and engagement of the brands it owns.
- Digital & Marketing Agency Services
- IT Consulting & Implementation
- Revenue
- $60.0M
- Employees
- 250
- Founded
- 2018
- Headquarters
- Los Angeles, United States of America
What 5 Arbolus experts think of MediaLab
NPS scores are consistently high, with three experts rating 9 or 10 and another at 8, suggesting overall satisfaction. Renewal intent is divided: while one states 'Yes,' another (the highest spender) is 'Not Sure,' indicating possible sensitivity to value perception or budget shifts. Stickiness is strong, with 80% implemented for more than one year and only one with uncertain stage. Key themes include robust user satisfaction but hints of budget-driven hesitancy among higher spenders.Overall Customer Sentiment: Positive
Who reviewed MediaLab
- C-Suite 80% (4)
- Director 20% (1)
Employer names and spend open once the report publishes.
Tell us when the MediaLab report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
60 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 2
- Detractors 0
Cumulative NPS by month
+1 over 3 months- Feb 8
- Mar 9
- May 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 10/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
More in Commerce & Marketplaces
Other companies in Commerce & Marketplaces with a customer report.
For people who use MediaLab
Do you use MediaLab at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 5 customers of MediaLab have already contributed
Takes a few minutes. Your identity stays anonymous.