Marqeta
Marqeta is a modern card issuing and payments platform that enables businesses to create, manage, and distribute physical and virtual payment cards via APIs. It serves fintechs, digital banks, marketplaces, and enterprises that need embedded payments, card programs, and spend controls, generating revenue primarily from interchange fees, processing fees, and platform services. The company’s technology supports use cases such as debit and credit card issuing, digital wallets, buy now pay later, and on-demand disbursements.
- Payment Processing
- Embedded Finance & Banking-as-a-Service
- API Management & Integration
- Revenue
- $760.0M
- Employees
- 1,100
- Founded
- 2010
- Headquarters
- Oakland, United States of America
What 6 Arbolus experts think of Marqeta
NPS scores are weighted positively, with 29% at 9 (Promoter), 14% at 8, 29% at 7, and 14% at 5 (Detractor). Renewal intent among high spenders is consistently strong, with all indicating "Yes". Implementation stages are mixed, with 29% less than 1 year, 29% in pilot, and 43% over 1 year. Key themes are positive satisfaction from high spenders, but moderate sentiment from some Users and a small portion with unclear renewal intent.Overall Customer Sentiment: Positive
Who reviewed Marqeta
- C-Suite 83% (5)
- Director 17% (1)
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Sentiment
16 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 3
- Detractors 1
Cumulative NPS by month
+1 over 3 months- Mar 7
- Jun 7
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 16 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 3 answers
- 8.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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