Maven
Maven is an online cohort-based learning platform that enables experts and operators to design, market, and deliver live, small-group courses for professionals. The company provides tools for curriculum design, student enrollment, payments, and community engagement, generating revenue through course fees and platform commissions. It primarily serves independent instructors, creators, and subject-matter experts targeting upskilling and professional education markets.
- Learning Management
- No-Code & Low-Code Platforms
- Revenue
- $12.0M
- Employees
- 120
- Founded
- 2020
- Headquarters
- San Francisco, United States of America
What 22 Arbolus experts think of Maven
NPS scores cluster at the high end, with 72% of respondents rating an NPS of 9 or 10, and sustained high satisfaction especially among technical users. Renewal intent is overwhelmingly positive, especially for high-spend and long-term users. The majority are in the post-implementation or >1 year stage, reflecting mature adoption and platform stickiness. Key expert feedback highlights strong reliability, ecosystem maturity, some concerns regarding complexity and configuration overhead, and performance for very large-scale projects.Overall Customer Sentiment: Positive
Who reviewed Maven
- C-Suite 71% (16)
- Director 12% (3)
- Manager 18% (4)
Employer names and spend open in the full report, along with the other 19 customers.
Everything 22 customers told us about Maven.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
27 Net Promoter Score, from 22 scored reviews- Promoters 13
- Passives 2
- Detractors 7
Cumulative NPS by month
+4 over 6 months- Oct 4
- Mar 5
- Jun 5
- Jul 5
- Aug 6
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 27 across 1 companies.
Praised
- Advanced Cloud Integration
- Automated Conflict Resolution
- AI-Powered Build Optimization
- Mature Platform and Reliability
Criticised
- Verbose and Complex Configuration
- Steep Learning Curve
- Performance and Scalability
- Competitive Alternative Tools
What customers say
Renewal intent
Plan to renew 56%Plan to renew, by seniority
- 57% 7 answers
- 0% 1 answer
- 100% 1 answer
- 8.2/10 Average score from customers who will renew
- 4/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
Report
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