meritto
Meritto (formerly NoPaperForms) provides an enrollment automation and CRM platform for educational institutions, helping universities, colleges, coaching centers, and edtech providers manage student inquiries, applications, admissions workflows, and marketing campaigns in a single system. The company generates revenue through subscription-based SaaS licenses, implementation, and related services.
- Sales CRM
- Marketing Automation
- Business Intelligence & Dashboards
- Revenue
- $12.0M
- Employees
- 550
- Founded
- 2016
- Headquarters
- India
What 9 Arbolus experts think of meritto
NPS scores range from 6 to 10, with most experts in the 7-9 range, indicating strong satisfaction but clear opportunities for improvement. Renewal intent is largely positive, especially among high-engagement influencers, though a minority remain uncertain, especially in pilot or early-stage implementations. Stickiness is robust, with majority reporting use beyond one year. Key feedback themes include effective automation, valuable centralized control, but a consistent desire for faster feature innovation, enhanced AI, and more flexible reporting. Overall Customer Sentiment: Positive
Who reviewed meritto
- C-Suite 56% (5)
- Director 33% (3)
- Manager 11% (1)
Employer names and spend open in the full report, along with the other 6 customers.
Everything 9 customers told us about meritto.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
22 Net Promoter Score, from 9 scored reviews- Promoters 3
- Passives 5
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 8
- May 7
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 28 across 4 companies.
Praised
- Omnichannel Engagement
- AI-Enhanced Automation
- Self-Service Analytics
- Scalable for Multi-Campus Operations
Criticised
- Reporting Flexibility
- Limited Workflow Customization
- Need for Faster Product Enhancements
- Competitive AI Innovation
What customers say
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 100% 3 answers
- 67% 3 answers
- 0% 1 answer
- 8.6/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
Top alternatives
Most weighed by meritto customers
Report
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