MICROSOFT EDGE
Microsoft Edge is a web browser developed by Microsoft that provides internet browsing, security, and productivity features for consumers and businesses across desktop and mobile platforms. It is distributed as part of the Windows operating system and as a free download for other operating systems, generating revenue indirectly by supporting Microsoft’s broader ecosystem, search advertising, and cloud services. The microsoftedge.com domain is a marketing and product site for Edge rather than a standalone corporate entity.
- Cloud Infrastructure & Hosting
- Product Analytics & Feedback
- Revenue
- $245.0B
- Employees
- 221,000
- Founded
- 1975
- Headquarters
- Redmond, United States of America
What 11 Arbolus experts think of MICROSOFT EDGE
NPS scores are consistently high, ranging from 8 to 10, with the majority of experts reporting strong satisfaction. Most experts have used Edge for more than one year and express positive views on speed, reliability, and integration. One expert reports unsure renewal intent, but overall themes highlight performance, compatibility, and extension support as major positives. Some mention concerns around memory usage and unnecessary features, but these do not outweigh the high satisfaction and enthusiastic renewal intentions.Positive
Who reviewed MICROSOFT EDGE
- C-Suite 43% (5)
- Director 43% (5)
- Manager 14% (2)
Employer names and spend open in the full report, along with the other 8 customers.
Everything 11 customers told us about MICROSOFT EDGE.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
54 Net Promoter Score, from 11 scored reviews- Promoters 7
- Passives 3
- Detractors 1
Cumulative NPS by month
+0 over 3 months- Aug 9
- Sep 9
- Oct 9
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 53 across 2 companies.
Praised
- Speed and Reliability
- Integration with Microsoft Services
- Efficient Multi-Tool Workflow
- Increase Customization
Criticised
- Potential Decline in Performance
- AI Could Replace Some Use Cases
- Competition on Speed and Security
- Limited Customization Options
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 10/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Top alternatives
Most weighed by MICROSOFT EDGE customers
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