Medline Industries
Medline Industries is a privately held manufacturer and distributor of medical and surgical supplies, providing products such as exam gloves, gowns, drapes, durable medical equipment, and infection prevention solutions to hospitals, physician offices, post-acute care facilities, and home health providers. The company operates a global supply chain and logistics network, selling primarily through direct sales, distribution contracts, and group purchasing agreements. It also offers related services including supply chain optimization and clinical programs to healthcare organizations.
- Revenue
- $22.0B
- Employees
- 35,000
- Founded
- 1966
- Headquarters
- Northfield, United States of America
What 27 Arbolus experts think of Medline Industries
NPS scores for Medline Industries are overwhelmingly positive, with over 75% of respondents providing NPS of 8 or higher and multiple perfect ratings. Nearly all experts indicate high satisfaction with product reliability, breadth of offerings, and operational efficiency. Renewal intent is strong: where specified, most high spenders and influencers express intent to renew, while a minor portion of Users are unsure. Stickiness is high, with the majority in long-term, post-implementation or mature stages. Key themes driving sentiment include robust supply chain, consolidated procurement benefits, and dependable service. Overall Customer Sentiment: Positive
Who reviewed Medline Industries
- C-Suite 63% (17)
- Director 30% (8)
- Manager 7% (2)
Employer names and spend open in the full report, along with the other 24 customers.
Everything 27 customers told us about Medline Industries.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
37 Net Promoter Score, from 27 scored reviews- Promoters 13
- Passives 11
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Jan 8
- Mar 8
- Apr 8
- May 8
- Jun 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 37 across 1 companies.
Praised
- Digital Procurement Enhancement
- Advanced Analytics and AI
- Flexible Pricing Offers
- Procurement Convenience
Criticised
- Pricing Variability
- Digital Integration Limitations
- Responsiveness and Customization
- Digital Capabilities Challenge
What customers say
Renewal intent
Plan to renew 45%Plan to renew, by seniority
- 29% 7 answers
- 75% 4 answers
- 8.2/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Report
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