MONTA
Monta develops software and infrastructure for electric vehicle (EV) charging, providing a platform that connects charge point operators, businesses, and drivers to manage, monetize, and optimize EV charging across public and private networks. Its solution includes tools for payment processing, pricing, access control, and load management, enabling companies such as fleets, workplaces, and property owners to operate EV charging as a service. Monta generates revenue through SaaS subscriptions and transaction-based fees on charging sessions processed through its platform.
- Payment Processing
- API Management & Integration
- Energy & Utilities Operations Software
- Revenue
- $25.0M
- Employees
- 250
- Founded
- 2020
- Headquarters
- Copenhagen, Denmark
What 10 Arbolus experts think of MONTA
NPS distribution is bimodal, with high satisfaction (NPS 8–9) reported by five experts (including all high spenders), while two experts reported NPS of 5–6, suggesting mixed experiences across segments. 67% (6/9) indicated a clear intention to renew, while 22% (2/9) are unsure and 11% (1/9) intend not to renew. Stickiness trends high: 78% are either in 'MoreThan1Year' or 'Pilot', with only one in 'OffBoarding'.Key themes include strong satisfaction among high spenders, ambiguous renewal intent among new or low spend users, and high stickiness for those past the initial implementation hurdle.Overall Customer Sentiment: Positive
Who reviewed MONTA
- C-Suite 70% (7)
- Director 20% (2)
- Manager 10% (1)
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Sentiment
30 Net Promoter Score, from 10 scored reviews- Promoters 5
- Passives 3
- Detractors 2
Cumulative NPS by month
+1 over 5 months- May 7
- Jul 7
- Aug 8
- May 8
- Jun 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 30 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 63%Plan to renew, by seniority
- 60% 5 answers
- 100% 2 answers
- 0% 1 answer
- 8.6/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by MONTA customersMore in IT Infrastructure & Cloud and Supply Chain & Logistics
Other companies in both categories with a customer report.
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