Naukri.com
Naukri.com is an Indian online job portal that connects job seekers with employers across industries through listings, resume databases, and recruitment services. The company generates revenue primarily from subscription-based hiring and branding solutions sold to recruiters, corporates, and staffing firms, as well as premium services for candidates. It operates as part of Info Edge (India) Limited, which runs multiple internet-based businesses.
- Revenue
- $220.0M
- Employees
- 5,000
- Founded
- 1997
- Headquarters
- Noida, India
What 11 Arbolus experts think of Naukri.com
Net Promoter Scores (NPS) are consistently high, with most respondents rating the platform at 8 or above, suggesting positive user sentiment. The majority express intent to renew, particularly those from large corporates and global operations. All users report using Naukri.com for more than a year, demonstrating strong stickiness and ongoing adoption. Expert feedback praises the platform's reach and database, though calls out manual effort for specialized roles as a limitation. Overall Customer Sentiment: Positive
Who reviewed Naukri.com
- C-Suite 55% (6)
- Director 18% (2)
- Manager 27% (3)
Employer names and spend open in the full report, along with the other 8 customers.
Everything 11 customers told us about Naukri.com.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
18 Net Promoter Score, from 11 scored reviews- Promoters 3
- Passives 7
- Detractors 1
Cumulative NPS by month
+1 over 5 months- May 7
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 18 across 1 companies.
Praised
- Effective Benchmarking
- Broad Sourcing Channel
- Large Talent Pool
- Efficiency-Focused Upgrades
Criticised
- Switching for Workflow Gains
- Reliance on Manual Processes
- AI as a Replacement Threat
- Limited for Specialized Hiring
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 3 answers
- 8/10 Average score from customers who will renew
- 6/10 Average score from customers not renewing
Report
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