NAVITAIRE
Navitaire is a technology company that provides passenger service systems and digital commerce platforms for airlines and rail operators, with a focus on low-cost and hybrid carriers. Its cloud-based solutions support reservations, inventory, revenue management, ancillary sales, and customer-facing digital channels, generating revenue through software licensing, subscriptions, and related services. Navitaire operates as a subsidiary of Amadeus IT Group, serving transportation providers worldwide.
- Cloud Infrastructure & Hosting
- API Management & Integration
- IT Consulting & Implementation
- Revenue
- $350.0M
- Employees
- 1,500
- Founded
- 1993
- Headquarters
- Austin, United States of America
What 8 Arbolus experts think of NAVITAIRE
NPS scores are predominantly high, with 80% of responses falling in the 8-10 range, signifying strong satisfaction among both influencers and users. Renewal intent is positive among influencers, with all indicating intent to renew, while there remains uncertainty among user roles despite strong NPS scores. All experts report having used the platform for over one year, indicating high product stickiness and maturity of deployments. The data highlights stable adoption and satisfaction but surfaces some uncertainties in future renewals at the user level. Overall Customer Sentiment: Positive
Who reviewed NAVITAIRE
- C-Suite 43% (3)
- Director 43% (3)
- Manager 14% (1)
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Sentiment
75 Net Promoter Score, from 8 scored reviews- Promoters 6
- Passives 2
- Detractors 0
Cumulative NPS by month
+1 over 5 months- Aug 8
- Dec 8
- Feb 9
- May 9
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 75 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 100% 1 answer
- 100% 1 answer
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
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