myPOS

mypos.com · Londonderry County Borough, United Kingdom

myPOS provides integrated payment solutions for small and medium-sized businesses in Europe, offering card terminals, online payment gateways, and merchant accounts that enable in-store, online, and mobile payments with instant settlement to a dedicated business account. The company serves merchants across retail, hospitality, services, and e‑commerce, generating revenue through hardware sales, transaction fees, and value-added financial services.

  • Payment Processing
  • Embedded Finance & Banking-as-a-Service
Revenue
$90.0M
Employees
600
Founded
2014
Headquarters
Londonderry County Borough, United Kingdom

What 10 Arbolus experts think of myPOS

NPS scores range from 5 to 9, with an average around 7. Renewal intent is positive in 67% of responses, with remaining users indicating uncertainty or no response. Implementation stage is spread, with 33% engaged in more than one year of use, 44% in less than one year, and 22% in pilot phase. High spenders tend to report higher NPS and positive renewal, indicating strong satisfaction among engaged enterprise clients. The overall customer sentiment is:Positive

Who reviewed myPOS

Total customers 10 10 current · 0 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 80% (8)
  • Director 20% (2)
Revenue Leader C-Suite NPS 8 Will renew
Marketing Leader C-Suite NPS 9 Will renew
Operations Ops C-Suite NPS 9

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Sentiment

10 Net Promoter Score, from 10 scored reviews
  • Promoters 3
  • Passives 5
  • Detractors 2

Cumulative NPS by month

+0 over 5 months
  • Sep 7
  • Mar 7
  • May 7
  • Jun 7
  • Sep 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 9 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 4
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 80% 5 answers
  • Director 0% 1 answer
  • 7.8/10 Average score from customers who will renew
  • 5.5/10 Average score from undecided customers

Top alternatives

Most weighed by myPOS customers

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