Notabene

notabene.id · Jakarta, Indonesia

Notabene is an Indonesian technology company that develops digital products and services, including mobile and web applications, for clients and internal ventures. The firm focuses on user-centric design and modern software engineering to build scalable solutions for businesses and consumers. It generates revenue through project-based development work and related digital product services.

  • IT Consulting & Implementation
  • Digital & Marketing Agency Services
Revenue
$1.5M
Employees
25
Founded
2018
Headquarters
Jakarta, Indonesia

What 9 Arbolus experts think of Notabene

NPS scores for Notabene range from 4 to 9, with most experts providing scores between 6 and 8. Renewal intent skews positively among higher spenders but is uncertain among mid- and low-spend customers, especially those in user roles. Customers in the early implementation phase (less than 1 year) tend to have higher NPS and express optimism about compliance efficiency gains. Main themes from expert feedback highlight automation of compliance, value for structured workflows, but cite drawbacks in limited exchange coverage and perceived high cost. Overall Customer Sentiment: Positive

Who reviewed Notabene

Total customers 9 9 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 50% (5)
  • Director 25% (2)
  • Manager 25% (2)
Operations Leader Manager NPS 6
Legal Partner Director NPS 8 Will renew
Operations Leader Not specified NPS 6 Undecided

Employer names and spend open in the full report, along with the other 6 customers.

Everything 9 customers told us about Notabene.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

-33 Net Promoter Score, from 9 scored reviews
  • Promoters 1
  • Passives 4
  • Detractors 4

Cumulative NPS by month

+3 over 6 months
  • Feb 4
  • Mar 6
  • Apr 7
  • Jul 6
  • Aug 7
  • Sep 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -33 across 1 companies.

Praised

  • Broader Exchange Network Coverage
  • AI-Enhanced Workflow Support
  • Automation and Cost-Effective Scaling
  • Audit Trail and Transaction Oversight

Criticised

  • Limited Exchange Coverage
  • Challenging Onboarding Experience
  • Cost vs. Delivered Value
  • Competitive Displacement

What customers say

Audit Trail and Transaction Oversight
“It provides better visibility of required information, generating a reliable audit trail for digital asset transfers.”
Mandatory Compliance Support
“This tool is critical because we are required by regulation to collect and exchange travel rule data; Notabene is essential in ensuring we remain compliant.”
Compliance Automation Reduces Manual Work
“I rely on Notabene because it lets me manage compliance in a more structured and automated way, reducing the time spent on manual transaction checks and documentation.”

Renewal intent

Plan to renew 50%
  • Will renew 2
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 50% 2 answers
  • Not specified 0% 1 answer
  • 8.5/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

Report

For people who use Notabene

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