Oliver Wyman
Oliver Wyman is a global management consulting firm that provides strategy, operations, risk, and organizational advisory services to corporations, financial institutions, governments, and non-profits. The firm generates revenue through consulting engagements, transformation programs, and analytical and advisory projects across industries such as financial services, retail, transportation, health, and energy.
- IT Consulting & Implementation
- Revenue
- $2.5B
- Employees
- 7,000
- Founded
- 1984
- Headquarters
- New York City, United States of America
What 12 Arbolus experts think of Oliver Wyman
NPS scores from the expert pool range from 5 to 10, with most ratings at or above 7, indicating a generally positive user sentiment. Strong renewal intent is present among Influencers and experienced Users, with only a small minority expressing uncertainty. Stickiness is high, with the majority of experts reporting usage of more than 1 year. Key themes include persistent value recognition among advanced users, and solid brand perception. Overall Customer Sentiment: Positive
Who reviewed Oliver Wyman
- C-Suite 75% (9)
- Director 17% (2)
- Manager 8% (1)
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Sentiment
16 Net Promoter Score, from 12 scored reviews- Promoters 4
- Passives 6
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Dec 8
- Jan 7
- Feb 7
- May 7
- Jul 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 8 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 100% 2 answers
- 50% 2 answers
- 0% 1 answer
- 8.7/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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