Nourish Care Systems
Nourish Care Systems provides a digital care management platform used by care homes, home care providers, and other social care organisations to record, track, and coordinate care. Its cloud-based and mobile tools replace paper records, support compliance with UK care regulations, and give providers real-time visibility into care delivery. The company generates revenue through subscription licensing and related services for care providers.
- Electronic Health Records
- Patient Engagement & Telehealth
- IT Consulting & Implementation
- Revenue
- $9.0M
- Employees
- 120
- Founded
- 2011
- Headquarters
- Bournemouth, United Kingdom
What 26 Arbolus experts think of Nourish Care Systems
NPS distribution is skewed strongly positive, with 65% of responses in the promoter (9–10) range and 30% in the passive (7–8) range, though several highlight cost and analytics as emerging concerns. Renewal intent is high among most high spenders and those further along in implementation (>1 year), with hesitancy noted mainly by those seeking deeper integration or advanced analytics. Stickiness is robust, underpinned by widespread, embedded use across sites. Qualitative themes emphasise intuitive use, strong sector alignment, and reporting strength, balanced by requests for improved modules, integration, and price transparency.Overall Customer Sentiment: Positive
Who reviewed Nourish Care Systems
- C-Suite 72% (19)
- Director 8% (2)
- Manager 20% (5)
Employer names and spend open in the full report, along with the other 23 customers.
Everything 26 customers told us about Nourish Care Systems.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
30 Net Promoter Score, from 26 scored reviews- Promoters 12
- Passives 10
- Detractors 4
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 30 across 3 companies.
Praised
- Adoption of AI and Automation
- Analytics and Advanced Integration
- Consolidation and Feature Expansion
- Intuitive for Frontline Teams
Criticised
- Reporting Complexity and Integration Gaps
- Add-on Costs and Feature Transparency
- Clunky Interface and Usability
- Advanced Competitor Features
What customers say
Renewal intent
Plan to renew 46%Plan to renew, by seniority
- 40% 10 answers
- 100% 1 answer
- 0% 1 answer
- 100% 1 answer
- 9.2/10 Average score from customers who will renew
- 7.9/10 Average score from undecided customers
Top alternatives
Most weighed by Nourish Care Systems customers
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