Nucleus Software Exports Limited

nucleussoftware.com · Noida, India

Nucleus Software Exports Limited is an Indian financial technology company that provides lending and transaction banking software products and platforms to banks, non-banking financial companies, and other financial institutions globally. Its flagship solutions support retail and corporate lending, vehicle finance, and cash management, delivered through on-premise and cloud deployments, along with related implementation and support services. The company generates revenue through software licenses, subscriptions, and professional services.

  • Industry-Specific ERP
  • IT Consulting & Implementation
Revenue
$90.0M
Employees
2,000
Founded
1986
Headquarters
Noida, India

What 10 Arbolus experts think of Nucleus Software Exports Limited

The NPS scores cluster strongly toward the positive (7-10), with a mean NPS of 8.2. 75% of respondents have clear renewal intent, and all are longstanding clients with more than one year of use. Themes include a high rate of satisfaction among high-spend, decision-making roles and persistent adoption among regulated financial institutions.Overall Customer Sentiment: Positive

Who reviewed Nucleus Software Exports Limited

Total customers 10 10 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 70% (7)
  • Director 30% (3)
Strategy Leader C-Suite NPS 7 Undecided
Engineering Leader C-Suite NPS 9 Will renew
Strategy Leader Director NPS 6 Will renew

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Sentiment

20 Net Promoter Score, from 10 scored reviews
  • Promoters 4
  • Passives 4
  • Detractors 2

Cumulative NPS by month

+0 over 6 months
  • Dec 8
  • Feb 7
  • Mar 7
  • Jun 8
  • Jul 8
  • Sep 8

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 26 across 5 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 6
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 60% 5 answers
  • Director 100% 3 answers
  • 8.5/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

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