OneOcean Group, Ltd.
OneOcean Group is a maritime technology company that provides digital navigation, compliance, and environmental management solutions for commercial shipping and superyachts. Its platform integrates voyage planning, charts and publications, regulatory compliance, and environmental reporting to help ship owners, managers, and captains operate safely and efficiently. The company generates revenue through software licenses, digital subscriptions, and related services sold to fleets and maritime operators worldwide.
- Maritime & Shipping Software
- Asset Performance Management
- Revenue
- $45.0M
- Employees
- 250
- Founded
- 2019
- Headquarters
- Southampton, United Kingdom
What 11 Arbolus experts think of OneOcean Group, Ltd.
NPS scores trend strongly positive, with 80% of respondents providing scores of 8 or higher. The average sentiment is further reinforced by high stickiness—100% of respondents report using the solution for more than one year. Renewal intent is mixed: among those with a stated intent, 60% indicate renewal, but high spenders show both strong (NPS 9, no renewal) and weak (NPS 8, renewal) combinations, indicating potential churn risk at higher tiers. Overall, sentiment is stable, but diverging trends at the high spend tier warrant attention.Overall Customer Sentiment: Positive
Who reviewed OneOcean Group, Ltd.
- C-Suite 55% (6)
- Director 27% (3)
- Manager 18% (2)
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Sentiment
9 Net Promoter Score, from 11 scored reviews- Promoters 3
- Passives 6
- Detractors 2
Cumulative NPS by month
+0 over 5 months- Oct 8
- Jan 8
- Feb 8
- Jun 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 41 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 67% 3 answers
- 0% 2 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 8.3/10 Average score from customers not renewing
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