Optibus
Optibus provides cloud-based software for planning, scheduling, and optimizing public transportation operations, helping transit agencies and operators design routes, timetables, and driver rosters more efficiently. Its platform uses optimization algorithms and data analytics to improve service reliability, reduce operating costs, and support the transition to electric and zero-emission fleets. Optibus generates revenue through subscription and service fees for its SaaS platform and related implementation services.
- Transportation & Fleet Management
- Business Intelligence & Dashboards
- Revenue
- $60.0M
- Employees
- 450
- Founded
- 2014
- Headquarters
- Israel
What 7 Arbolus experts think of Optibus
NPS scores are consistently high, ranging from 7 to 9 for the majority of decision makers. Renewal intent is strong among high-spend, multi-year adopters, while lower-spend or recent pilot users express more variable sentiment. Most users praise Optibus for delivering rapid scenario modeling, supporting electric fleet transition, and delivering operational efficiency. A minority note integration limitations and a heavy reliance on data quality for optimal results. The overall sentiment is overwhelmingly positive, underpinned by high stickiness and alignment with industry trends.Overall Customer Sentiment: Positive
Who reviewed Optibus
- C-Suite 83% (6)
- Director 17% (1)
Employer names and spend open in the full report, along with the other 4 customers.
Everything 7 customers told us about Optibus.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
28 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 3
- Detractors 1
Cumulative NPS by month
+0 over 3 months- Aug 8
- Jun 8
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 28 across 1 companies.
Praised
- Enhancing Workforce Planning for Driver Retention
- Broaden Integration to Avoid Standalone Use
- Advance Real-Time Data Capabilities
- Fast Scenario Modeling and Efficiency
Criticised
- Ease of Use and Integration from Competitors
- Potential Risk from Disruptions in Service Reliability
- Competitor Strength at Large Scale
- Real-Time Adaptability Gap
What customers say
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 75% 4 answers
- 8.7/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
Report
For people who use Optibus
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