Optibus

optibus.com · Israel

Optibus provides cloud-based software for planning, scheduling, and optimizing public transportation operations, helping transit agencies and operators design routes, timetables, and driver rosters more efficiently. Its platform uses optimization algorithms and data analytics to improve service reliability, reduce operating costs, and support the transition to electric and zero-emission fleets. Optibus generates revenue through subscription and service fees for its SaaS platform and related implementation services.

  • Transportation & Fleet Management
  • Business Intelligence & Dashboards
Revenue
$60.0M
Employees
450
Founded
2014
Headquarters
Israel

What 7 Arbolus experts think of Optibus

NPS scores are consistently high, ranging from 7 to 9 for the majority of decision makers. Renewal intent is strong among high-spend, multi-year adopters, while lower-spend or recent pilot users express more variable sentiment. Most users praise Optibus for delivering rapid scenario modeling, supporting electric fleet transition, and delivering operational efficiency. A minority note integration limitations and a heavy reliance on data quality for optimal results. The overall sentiment is overwhelmingly positive, underpinned by high stickiness and alignment with industry trends.Overall Customer Sentiment: Positive

Who reviewed Optibus

Total customers 7 7 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 83% (6)
  • Director 17% (1)
Strategy Leader Director NPS 7
Executive C-Suite NPS 9
Revenue Leader C-Suite NPS 6 Undecided

Employer names and spend open in the full report, along with the other 4 customers.

Everything 7 customers told us about Optibus.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

28 Net Promoter Score, from 7 scored reviews
  • Promoters 3
  • Passives 3
  • Detractors 1

Cumulative NPS by month

+0 over 3 months
  • Aug 8
  • Jun 8
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 28 across 1 companies.

Praised

  • Enhancing Workforce Planning for Driver Retention
  • Broaden Integration to Avoid Standalone Use
  • Advance Real-Time Data Capabilities
  • Fast Scenario Modeling and Efficiency

Criticised

  • Ease of Use and Integration from Competitors
  • Potential Risk from Disruptions in Service Reliability
  • Competitor Strength at Large Scale
  • Real-Time Adaptability Gap

What customers say

Fast Scenario Modeling and Efficiency
“Optibus lets us perform simulations in minutes rather than hours, significantly improving scenario planning for our electric vehicle fleet deployment.”
Modern UI and User Experience
“The platform offers a modern, user-friendly interface, making new tool adoption and company-wide rollout much smoother than alternatives.”
End-to-End Cloud Solution
“I find Optibus to be very agile and a strong end-to-end solution for service planning, scheduling, and analytics across our global operations.”

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 75% 4 answers
  • 8.7/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

Report

For people who use Optibus

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