Oracle Health

oracle-health.com · Kansas City, United States of America

Oracle Health is a healthcare technology and consulting organization within Oracle that provides electronic health record (EHR) platforms, population health, interoperability, and related clinical and revenue cycle solutions to hospitals, health systems, and other care providers. It generates revenue through software licensing and subscriptions, cloud-hosted services, and implementation and advisory services that support clinical workflows and healthcare operations.

  • Electronic Health Records
  • Revenue Cycle Management
  • Patient Engagement & Telehealth
Revenue
$6.5B
Employees
28,000
Founded
1979
Headquarters
Kansas City, United States of America

What 12 Arbolus experts think of Oracle Health

NPS scores in the data range from 3 to 9, with a mean clustering towards the passive zone. Only one expert signals clear positive renewal intent, while the majority express 'Not Sure.' A minority (two) indicate they will not renew. Stickiness is mixed: most experts are in 'More Than 1 Year' implementation, but several are still in the 'Pilot' phase or are unsure. Key sentiment themes are hesitancy around ongoing commitment and a need for further evaluation. Overall Customer Sentiment: Neutral

Who reviewed Oracle Health

Total customers 12 9 current · 3 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 75% (9)
  • Director 17% (2)
  • Manager 8% (1)
Legal Leader C-Suite NPS 8 Undecided
Strategy Leader C-Suite NPS 7 Undecided
Marketing Leader Manager NPS 9 Undecided

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Sentiment

-16 Net Promoter Score, from 12 scored reviews
  • Promoters 3
  • Passives 4
  • Detractors 5

Cumulative NPS by month

+0 over 6 months
  • Jan 7
  • Apr 6
  • May 7
  • Jun 7
  • Jul 7
  • Sep 7

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 17 across 4 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 18%
  • Will renew 2
  • Undecided 7
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 25% 8 answers
  • Director 0% 2 answers
  • Manager 0% 1 answer
  • 9/10 Average score from customers who will renew
  • 6.3/10 Average score from undecided customers
  • 6.5/10 Average score from customers not renewing

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