Arbolus Intelligence

Oracle Financial Services

Oracle.com · Austin, United States of America

Oracle Financial Services is a business unit of Oracle Corporation that provides software applications and technology platforms for banks, insurers, and capital markets institutions. It offers solutions for core banking, risk and compliance, anti–money laundering, trading, and analytics, generating revenue through software licenses, cloud subscriptions, and related services. Its products are used by financial institutions globally to manage operations, regulatory requirements, and customer services.

  • Enterprise ERP
  • Risk & Compliance Automation
  • Data Warehousing & Lakes
Listed in
Revenue
$2.0B
Employees
10,000
Founded
2008
Headquarters
Austin, United States of America

What 104 Arbolus experts think of Oracle Financial Services

NPS scores are weighted toward the positive end, with multiple users scoring 9 or 10 and consistent positive feedback on controls and reporting. The majority of experts report being in the MoreThan1Year implementation stage, indicating maturity and stickiness, and many express yes or not sure on renewal intent. Key themes include reliability, robust integration, and strong support for complex financial operations, tempered by mentions of configuration complexity and implementation effort.Overall Customer Sentiment: Positive

Who reviewed Oracle Financial Services

Total customers 104 100 current · 4 former
Reviews growth +101 in six months
Seniority of respondents
  • C-Suite 64% (67)
  • Director 27% (28)
  • Manager 9% (9)
Operations Manager Manager NPS 7 Submitted May 2026
Executive C-Suite NPS 9 Will renew Submitted Jun 2026
Strategy Leader Director NPS 7 Undecided Submitted Sep 2026

Employer names and spend open in the full report, along with the other 101 customers.

Everything 104 customers told us about Oracle Financial Services.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

28 Net Promoter Score, from 104 scored reviews
  • Promoters 43
  • Passives 48
  • Detractors 13

Cumulative NPS by month

-1 over 5 months
  • Apr 9
  • May 8
  • Jun 8
  • Sep 8
  • Oct 8

Net Promoter Score across 7 reviews, accumulated up to each month. Category median 28 across 7 companies.

Praised

  • AI Integration for Automation
  • Competitive AI Capabilities
  • Workflow Simplification
  • Integration Across Oracle Ecosystem

Criticised

  • Implementation Burden Curbing Switches
  • Competing Platforms with Superior Integration
  • AI-Enabled Competition
  • Customization Effort

What customers say

Integration Across Oracle Ecosystem
“A key advantage is Oracle’s integration with its own wider ecosystem, making it easier to connect with other essential enterprise systems.”
Reliable Data and Timely Reporting
“We rely on Oracle because it gives us accurate data, timely reporting, and a single platform to manage financial and compliance processes efficiently.”
Enterprise-Grade Functionality
“I would recommend Oracle for its mature platform, depth of functionality, strong financial controls, and ability to handle complex operations across multiple entities.”

Renewal intent

Plan to renew 52%
  • Will renew 15
  • Undecided 10
  • Not renewing 4

Plan to renew, by seniority

  • C-Suite 50% 20 answers
  • Director 33% 6 answers
  • Manager 100% 2 answers
  • Not specified 100% 1 answer
  • 8.6/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 4.8/10 Average score from customers not renewing

Top alternatives

Most weighed by Oracle Financial Services customers

Report

Customer Report - Oct 2026 Oct 2026 104 + 44

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