Arbolus Intelligence

Oracle Aconex

aconex.com · Docklands, Australia

Oracle Aconex provides cloud-based construction management and project collaboration software used by owners, contractors, and engineering firms to manage documents, workflows, communications, and project controls across large infrastructure and building projects. The platform centralizes project information, supports compliance and auditability, and is sold on a subscription basis to enterprises involved in construction and engineering. It operates as part of Oracle’s Construction and Engineering business unit.

  • Construction Project Management
  • Document Management & E-signature
  • Workflow Automation
Listed in
Revenue
$250.0M
Employees
900
Founded
2000
Headquarters
Docklands, Australia

What 95 Arbolus experts think of Oracle Aconex

NPS data shows over 40% strong promoters (NPS 9–10), 30% passives (NPS 7–8), and 30% detractors or neutrals (NPS 6 or below). Conversion from pilot to long-term implementation is high among large enterprise users, with renewal intent notably strong in high spend brackets. Most experts highlight robust document control, traceable audit trails, and multi-stakeholder workflow management as key strengths. Complexity and cost are recurring challenges but do not outweigh overall trust in Aconex for critical projects.Overall Customer Sentiment: Positive

Who reviewed Oracle Aconex

Total customers 95 88 current · 7 former
Reviews growth +75 in six months
Seniority of respondents
  • C-Suite 63% (60)
  • Director 17% (16)
  • Manager 19% (18)
Executive C-Suite NPS 10 Submitted Aug 2026
Operations Leader Director NPS 9 Will renew Submitted Jun 2024
Operations Leader C-Suite NPS 9 Submitted May 2026

Employer names and spend open in the full report, along with the other 92 customers.

Everything 95 customers told us about Oracle Aconex.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

22 Net Promoter Score, from 95 scored reviews
  • Promoters 39
  • Passives 38
  • Detractors 18

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 9 reviews, accumulated up to each month. Category median 22 across 9 companies.

Praised

  • Cross-Stakeholder Collaboration
  • Robust Document Control
  • Regulatory and Process Compliance
  • AI Automation

Criticised

  • Competitive Platform Evolution
  • Price Increases Without Added Value
  • Integration and Data Silos Risk
  • Complex User Interface

What customers say

Cross-Stakeholder Collaboration
“Aconex supports controlled communication and collaboration across clients, contractors, and consultants, which helps reduce errors, delays, and miscommunication.”
Robust Document Control
“I rely on Aconex to keep all project documents and revisions tracked accurately. Its audit trail for every document and transaction is invaluable for accountability.”
Regulatory and Process Compliance
“The strong audit trail and compliance features are crucial for process safety and accountability in complex engineering environments.”

Renewal intent

Plan to renew 49%
  • Will renew 18
  • Undecided 12
  • Not renewing 7

Plan to renew, by seniority

  • C-Suite 41% 22 answers
  • Director 44% 9 answers
  • Manager 80% 5 answers
  • Not specified 100% 1 answer
  • 9.1/10 Average score from customers who will renew
  • 6.9/10 Average score from undecided customers
  • 7.1/10 Average score from customers not renewing

Top alternatives

Most weighed by Oracle Aconex customers

Report

Customer Report - Oct 2026 Oct 2026 95 + 6

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