Optima Partners UK

optimapartners.co.uk · Edinburgh, United Kingdom

Optima Partners UK is a consultancy that helps financial services and other regulated organisations improve customer experience, marketing effectiveness and operational performance using data science, analytics and marketing technology. The firm provides services such as customer journey design, segmentation, campaign optimisation and implementation of martech and decisioning platforms. It generates revenue through consulting projects, managed services and change programmes for enterprise clients in the UK and internationally.

  • Digital & Marketing Agency Services
  • IT Consulting & Implementation
Revenue
$9.0M
Employees
45
Founded
2013
Headquarters
Edinburgh, United Kingdom

What 5 Arbolus experts think of Optima Partners UK

5 customers have reviewed Optima Partners UK so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Optima Partners UK

Total customers 5 4 current · 1 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Director 40% (2)
Finance Leader Director NPS 10 Will renew
Risk Leader Director NPS 7 Undecided
Executive C-Suite NPS 8 Undecided

Employer names and spend open once the report publishes.

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Sentiment

40 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 3
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 60%
  • Will renew 3
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • Director 50% 2 answers
  • 9/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers

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