Optimum Solutions
Optimum Solutions is a Singapore-based IT services and consulting firm that provides application development, systems integration, managed services, and IT staffing to enterprises across Asia and other regions. The company works with clients in sectors such as banking, financial services, telecommunications, and manufacturing to design, build, and maintain business-critical software and infrastructure. It generates revenue through project-based consulting engagements, long-term managed services contracts, and outsourced IT staffing solutions.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- IT Staffing & Talent Services
- Revenue
- $220.0M
- Employees
- 2,500
- Founded
- 1997
- Headquarters
- Singapore, Singapore
What 5 Arbolus experts think of Optimum Solutions
NPS distribution skews positive, with 2 experts giving a score of 10 and 3 experts giving scores of 7 or 8. Renewal intent is mixed: 1 expert expressed definite intent to renew—associated with high spend and extended platform use—while the remaining 4 were unsure about renewal. Most experts are either in the 'more than 1 year' implementation stage or did not specify. The main theme is strong enthusiasm among higher spenders and more cautious sentiment with moderate users. Overall Customer Sentiment: Neutral
Who reviewed Optimum Solutions
- C-Suite 100% (5)
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Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 3
- Detractors 0
Cumulative NPS by month
-2 over 3 months- Jul 10
- Dec 10
- Jan 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 20%Plan to renew, by seniority
- 20% 5 answers
- 10/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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