Orbcom
Orbcom is a Portuguese IT services company that provides consulting, systems integration, and managed services focused on Microsoft and other enterprise technologies for mid-sized and large organizations. It helps clients design, implement, and maintain infrastructure, cloud, and business applications, generating revenue through professional services projects and ongoing support contracts. The company serves customers across sectors such as public administration, utilities, and corporate enterprises in Portugal and other Portuguese-speaking markets.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $9.0M
- Employees
- 80
- Founded
- 2000
- Headquarters
- Lisbon, Portugal
What 7 Arbolus experts think of Orbcom
NPS scores are generally positive, with two Users giving 9–10, while Influencers cluster around 6–9. Renewal intent is mixed: among three Influencers who reported a spend, one responded 'Yes', while two are 'Not Sure', suggesting a moderate uncertainty among key stakeholders. Stickiness is high, with 71% of experts indicating more than one year of implementation, reflecting strong user retention.The data indicates positive sentiment among operational Users and more reserved views from Influencers, particularly regarding renewal. Overall Customer Sentiment: Positive.
Who reviewed Orbcom
- C-Suite 43% (3)
- Director 29% (2)
- Manager 29% (2)
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Sentiment
28 Net Promoter Score, from 7 scored reviews- Promoters 4
- Passives 1
- Detractors 2
Cumulative NPS by month
-1 over 3 months- Mar 9
- Apr 8
- May 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 41 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 50% 2 answers
- 7.5/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Top alternatives
Most weighed by Orbcom customers
More in Consulting & Professional Services and IT Infrastructure & Cloud
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